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Labs brings its expertise to Service Design Fringe Fest

October 17, 2018

Labs brings its expertise to Service Design Fringe Fest

Sergey Yanovskiy and Anoush Jakeman are on a mission. Earlier this year, the duo formed the Digital Strategy Team at Labs to promote a Service Design approach to customer experience. This week, they will take their Service Design advocacy to new heights by co-curating Friday events during this year’s Service Design Fringe Festival (SDFF).

“We organised several talks, panel discussions and workshops,” stated Sergey. “On top of that, Anoush and I have a public talk this Friday on how personal transformation informs company transformation.”

The teams’ curatorial approach was simple. “We chose speakers we personally admire,” stated Sergey. “There will be service designers and design leaders from various industries and companies, including Lloyds, BBC, Public Health England and Rawnet.”

SDFF takes place over the entire weekend of October 18 - 20 at London’s The Foundry. Labs is proud to be a sponsor of this year’s festival. The festival was started in 2014 by Lior Smith to create opportunities for junior service designers to work with and learn from senior service designers. View the event programme and book tickets through the SDFF event site.

Sergey will also participate in a panel discussion this Thursday in Design Museum: ‘Pathways into service design and ways to showcase our work in museums’. Visit the event page for more information.